Q Why would I purchase a Refurbished Cisco part from DHD over just contacting the OEM direct?

A Purchasing a Refurbished or Surplus product from DHD will not only save you time and money, but will also prove to be a complete source for all of your EOL and Long Lead Time Product. Purchasing a Refurbished or Surplus product from the DHD inventory will ease the frustration of having to deal direct with an OEM that does not understand the urgency of your requirement and the importance of your budget.


Q I don’t trust buying product that is pre-owned- How do I know that I can trust a product from DHD in my critical network environment?

A The DHD Guarantee offers a Competitive Warranty with all of its products. DHD Tests, Configures, and Conducts a Critical 24 Hour Test on all of its products before being placed on any DHD shelf. We want you to be confident that not only are you purchasing a Quality Product, but that our Experienced Staff has strict requirements on what is placed into our inventory and inevitably sold to our customers.


Q What equipment does DHD stock?

A DHD stocks an average of $2mil in Cisco inventory on a monthly basis. We also stock Juniper, Ciena, Fujitsu, CAC, SUN, Tellabs, and more. DHD deals direct with OEMs to distribute a select variety of New OEM product.


Q What makes DHD different from any of the other Secondary Market vendors that claim to be leading Refurbished and Surplus Secondary Market vendors?

A DHD claims to be the best at our core competencies- Quality Product and Great Customer Service. We do not claim to be everything for everybody- this is why we are successful and our customers keep coming back. We differentiate in the fact that we focus on our strengths and let the others do what they are good at.


Q What do I have to do to see the value of my company’s potential excess network assets?

A Contact one of the DHD Valuation Experts with a list of potential material that you would like to sell or dispose of. A DHD employee will get back to you within 24 hours to go over the potential value of your Used, Surplus, or Damaged Material and come up with plan that best fits your requirements.